Dreamforce 2011 Chatter Everywhere

Autumn Release

• Chatter contains the Now presence. This means you know if some is available. You can then use Chatter Chat which is instant messaging. 
• Chatter Connect makes it easier to extend Chatter into other systems so for example there is an API for SharePoint.
• Chatter Groups means you can collaborate around documents and cases. A big feature is that you can have a Chatter Group include customers, in the comfort that they cannot go outside the group's walled garden. One idea is to use customers in a group for peer-to-peer problem solving and ideas generation.
• Chatter will include Face Time for video conferencing and collaboration. Big implications for customer support, problem solving and co-innovation with the customer for new product design.
• Chatter Inline that has a taxonomy filter for rapid drill down.
• Chatter Approvals which supports work flows using smarter collaboration and decisioning.
• Can also have in-line videos with chatter interactions. 
• Extend Chatter to mobile apps for employees and customers alike.
• Collaborate around documents and files. 
• Chatter for collaborative revenue forecasting 
• The above supports crowd-sourcing.
• The above supports sales teams.