Within the force.com at the basic level the following list provides some of the content management capability:
Chatter Overview: Collaboration and Content
- Collaboration Fully part of Force.com
- People and bios; find people
- Corporate Directory
- Follow spreadsheets and other Files
- Links with other systems
- Filters with drill down
- Pull data from other social networks
- Groups – sharing project plans
- Link to Mobile Lite
- Video 4.07 minutes http://www.youtube.com/watch?v=puydh-ey_2k
Chatter: Collaboration around Files
- The term Files means Document
- Load Files
- Search Files
- Follow Files – This means you get notified every time there is a change; you can have discussion groups around the File – Private or Public
- As a File could be an Executive Report then you have collaboration around the document
- File Version Management – ensure people access the latest version
- Private File Sharing - meaning you name the people that can view the File
- Avoids the need for email to send copies of Files in attachments – now you load once and have multiple assess – this will cut down a lot of email traffic and cut down server storage
- Video 1.3 minutes demo http://www.youtube.com/watch?v=dYyRgyDZIW4
Force.com Sites - Content Management System for Websites
· Public facing websites using Force.com – one human system
- Content Management System for Websites – Feature on Force.com
- Content on Website, Social Media like Facebook and Mobile; create once access from multiple touchpoints
- Fully integrated as part of Force.com
- Create and edit multiple Websites
- 5GL Content Management – means marketing can do the work themselves without the need for web developers
- Everything is built and maintained around Panels – sections of a web page
- Integrates with workflow and approvals – this means you can adopt corporate practices to manage change
- Publishing into production is one click
- Build eforms
- Includes alerts etc
- RSS feeds
- Undertake ecommerce
- Warning – as its 5GL it empowers business people like marketing but deskills web specialists
- Video 2.52 minutes Force.com Sites Overview including Case Studies from multiple organisations and building a website using 5GL http://www.youtube.com/watch?NR=1&v=8tf_WaD52mI
- Video 2.31 minutes demo for Content Management System http://www.youtube.com/watch?v=LLTxXlJT_0M
Demo Chatter and Content
- Includes file upload and sharing
- Feedback and comments
- Feeds related to File
- Shared workspace
- Delivery options
- Delivery Links from email back into the content
- Video 3.37 http://www.youtube.com/watch?v=Yst8I1kb4T4
File Collaboration – Demonstration
- Find a file: search, browse, filer, follow, share, groups
- Share a file with someone
- Collaborate on a file
- Share a file with a group
- Change permission: update / read only
- Deliver content - publication
- Send to client
- All 5GL
- Video: as above 3.35 minutes http://www.youtube.com/watch?v=IavvnAQJ9bc
Force.com Linking Account / Contacts with Content Management / Social Media
- · Shows setting up contacts using 5GL
- · Capture emails and track
- · Link Files
- · Inset Google Maps
- · Bring data from Twitter and LinkedIn
- · Video 2.58 minutes http://www.youtube.com/watch?v=J8eZaoGWZjA
Using Content in Force.com Workflow and Approvals
- Visual workflow and approvals
- Link Files / Content / Email to Workflows and Approvals
- Video 2.02 http://www.youtube.com/watch?v=fM3xHN8M9-8 Example shows recruitment
Multilingual Content
· Translation workbench
· View in different languages
Rich Text Fields
- Design of rich text content using 5GG
- Video 1.30 http://www.youtube.com/watch?feature=iv&annotation_id=annotation_801682&src_vid=4iH7CHRG2o0&v=pmrteIlyHGw
Mobile Lite – Standard
- Supports accounts, contacts, tasks
- Search
- Chatter
- Blackberry and iPhone
There is much more but the above is a start.
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